Dispatches From The Internets

Becoming Design-Infused: 2 Necessary Mutations to Organizational DNA

A beautifully insightful piece from Jared Spool. Lots of gold in here.

It’s one thing to say design is important and to put phrases like “delivering best-of-class customer experiences” into the corporate mission statement. It’s another thing to change a corporation to truly make design a competitive advantage.

The Failed Promise of Deep Links

A beautiful piece on what it means to be a link and what they mean to us.

In the ‘90s, we got tired of systems like Compuserve, AOL and Prodigy that wouldn’t play together nicely and only let us play in pre-approved ways. We might similarly grow disenchanted with apps that don’t connect easily, or only connect in ways that we can’t shape.

15 Years of Dao

So many nice words about such an important piece about the Web. My humble contribution:

John’s piece came three years before Steve Champeon coined the term “progressive enhancement,” but it clearly and succinctly outlined its philosophy: “Make pages which are accessible, regardless of the browser, platform or screen that your reader chooses or must use to access your pages.” His insights—published a mere decade after the invention of the medium—still influence the work I do to this day.

A Dao of Web Design at 15

John nails it:

I continue to believe, just as the Web is not print, though it emerged in many ways from the medium of print, it is not just another application platform. It has its own genius, which we could call as I did all those years ago, adaptability.