The Best of the Internets




Analytics Confirm the Need for Adaptive Web Design

I cite this post a ton in my talks and workshops (and in the forthcoming second edition of Adaptive Web Design), but I realized I had not explicitly linked it up here.

This post is a look at browser stats for an industry/research site over a size year period of 6 years. Jason’s findings are astonishing, making this post a must-read for coming to terms with the need for designing with progressive enhancement in mind.





Why Computer Programmers Should Stop Calling Themselves Engineers

I have been grappling with a lot of the concerns this fantastic article raises. In particular, this bit resonated with me:

Would-be “engineers” are encouraged to think of every project as a potential business ready to scale and sell, rather than as a process of long-term training in disciplines where concerns for social welfare become paramount. Engineering has always been a well-paid profession, but computing is turning it into a type of speculative finance rather than a calling.

It’s a generalization, but it’s also a trend I’ve been seeing. I’m also on the fence regarding licensure and continuing education credits. I think they could do a lot to improve the state of the Web without destroying the wonderful DIY nature of its accessibility.


Less Content Marketing, More Quality Content

I’ll just let Gerry say it:

If there has been a constant in my 20+ years of consulting with websites it is that most websites produce far too much low quality ego content. This is true for both commercial, government and non-profit websites.

  • Telenor of Norway deleted almost 90% of their pages. Conversions went up by 100%. Support requests went down by 35%
  • The Norwegian Cancer Society removed almost 90% of their content and saw extremely positive results.
  • The US Department of Health deleted 150,000 of their 200,000 pages. Nobody noticed.
  • Columbia University of Chicago deleted 97% of their pages. Student application inquiries went up by 80%
  • Liverpool City went from 4,000 pages to 700 on their website. Support requests went down and online reporting went up.

Clear, well-written content is appreciated (and actionable) by your users.


Panels and Panel Sets

This is an interesting proposal for generic panel and panelset (and paneltitle) elements that would function well for marking up accordion, tabbed, and carousel interfaces.